Enhance Career Coaching – Privacy Policy
Enhance Career Coaching is committed to protecting your privacy and confidentiality at all times. This applies both to data collected through your use of this website and to any personal information collected as part of any sessions we undertake together. This privacy policy explains how we collect and process your personal data, and provides information on your rights and how to exercise them. If you have any questions at all, please contact us.
Owner and Data Controller
Louise O’Driscoll
Enhance Career Coaching,
Hampshire,
United Kingdom.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Enhance Career Coaching collects the following data:
• Personal identification information (Name, email address, phone number, etc.)
• The content of any message you enter using the contact form on the website.
• Personal information that you choose to share as part of coaching sessions.
• Bank Account details
How do we collect your data?
You directly provide Enhance Career Coaching with the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily communicate with us via email or using the website.
• Use or view our website via your browser’s cookies.
• Pay for services we provide.
How will we use your data?
Enhance Career Coaching collects your data so that we can:
• Provide you with our service.
• Contact you with regards to a communication you have sent us, either by email, using the website, or by calling us.
• Manage your account with us.
• Protect our site from malicious hackers or spammers (this includes sending some of your information to reCAPTCHA, a Google LLC company. In this case, your personal information is processed in the United States of America.)
Your personal information is accessed and processed primarily by Louise O’Driscoll, owner of Enhance Career Coaching. In addition to the owner, in some cases, your personal information may be accessible to others involved with the operation of this website (administration and system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies and our accountant). The updated list of these parties may be requested from the owner at any time.
How do we store your data?
Enhance Career Coaching takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of your personal information. This includes a secure email address, protected by password. Physical records, containing your personal information, if held at all, are kept securely at our premises and secured within a locked cabinet.
What are your data protection rights?
Enhance Career Coaching exists to support our clients, and as part of our commitment to doing this we would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data from us. We may charge you a small fee for this service, only to cover any costs we might incur.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions. There may be times where we are legally required to retain your personal information and are unable to delete it, but we will always inform you if this is the case and signpost you to further information or advice.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request regarding the above., we will respond to your request within one month. If you would like to exercise any of these rights, please contact us at our email: louise@enhancecareercoaching.co.uk
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org
How do we use cookies?
Enhance Career Coaching uses cookies in a range of ways to improve your experience on our website, including:
• Understanding how you use our website
• Improving your experience of using our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
▪ Functionality – Enhance Career Coaching uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Enhance Career Coaching website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Enhance Career Coaching keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21 January 2020.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: louise@enhancecareercoaching.co.uk
How to contact the appropriate authority
Should you wish to report a complaint regarding your personal information, or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.